Which term is designed to collect and consolidate data from across the organization to support planning and operations?

Which term is designed to collect and consolidate data from across the organization to support planning and operations?

• A. Customer Relationship Management
• B. Enterprise Resource Planning
• C. Service-Oriented Architecture
• D. Content Management System

Answer: (B)

Centralizing data from across the organization into a single source of truth is the strength of an ERP system. It pulls information from finance, procurement, inventory, manufacturing, HR, and projects, storing it in a common database. This unified view lets you plan and operate with real-time awareness of how changes in one area ripple through others—for example, how supplier delays affect production schedules and cash flow. ERP supports integrated processes and consistent reporting, which helps with resource planning, budgeting, and performance tracking across the whole business. In contrast, a CRM focuses on customer data and sales interactions, a CMS manages digital content, and SOA is an architectural approach for building interoperable services rather than a central data consolidation platform.